Trade Pricing FAQ
- Trade Pricing FAQ
Clubman Online Trade Pricing - FAQ
- Trade pricing available to qualified resellers/salons/clubs with valid business permit and sales tax ID (resellers only)
- Minimum order: $100.00
- Shipping FOB, Evanston, IL via UPS Ground (shipping charges may be calculated using the shipping estimator in the shopping cart)
- We accept: Visa, MasterCard, AMEX, Discover & PayPal
- Service available in continental U.S. only. No international orders or Alaska or Hawaii
- Prices subject to change without notice
Order Status and Shipping Times
We process orders Monday through Friday in the order in which they are received. Orders placed after 12:00PM CST (Noon) M-Th and 11am CST Friday will not be processed until the next business day. Time in Transit estimates are based on actual shipping time once your order has left the warehouse. Please allow 24-48 business day hours for in-stock items to ship. Please allow additional order processing time during peak holiday seasons.
If you want to check the status of your order, please use the tracking number included in your shipping confirmation email. If you have questions about your order, please email us at firstname.lastname@example.org and we would be happy to assist you.
Change Submitted Orders
If you need to change an order you have already placed, please email us at email@example.com. We will always do our best to accommodate your needs.
Report Order Problem
If your order is missing a product, contains a damaged item, or other concern, please email us at firstname.lastname@example.org.We will always do our best to accommodate your concern as efficiently as possible.
Returns & Exchanges
Merchandise returns must be within 30 days of purchase and have prior authorization (RMA). All authorized return product must be unopened and in 100% resalable condition, without price stickers, etc. Restocking charge of 15% may apply. Returns must be shipped prepaid.
Material Data Safety Sheets (MSDS)
For ingredients list or Material Data Safety Sheets (MSDS) for Pinaud-Clubman please contact American International Industries directly. The toll free number is (800) 621-9585.
Clubman Online Guarantee
If your item proves to be defective after 30 days it is under the manufacturer’s warranty and will be handled by American International Industries. Clubman Online will make every effort to assist in obtaining warranty service and providing information needed to contact the manufacturer.
For further information or if you have questions regarding our return policies please email us at email@example.com.
Contact Clubman Online
Clubman Online (a division of Corrado Cutlery)
1634 Payne St.
Evanston, IL 60201