We'll let you know about new products & sales promotions... | Shipping & Return Information
Shipping Methods and Rates
Complimentary ground shipping on all orders
of $75 or more*...
* (DOES NOT APPLY TO INTERNATIONAL ORDERS)
Our shipping carriers are UPS (Ground, 3 Day, 2nd Day, Next
Day) and the United States Postal Service (Priority Mail and
Priority Mail International). Orders shipped to Alaska and
Hawaii may require additional transit time.
APO/FPO orders will be shipped via USPS. Standard Priority
Mail shipping rates will apply.
Our express shipping carrier is UPS. UPS does not deliver on
Saturday or Sunday nor do they deliver to Post Office boxes.
Shipping charges are UPS & USPS book rates
(based on weight). To check shipping costs before placing
your order, use the
Shipping Calculator found on the
Shopping Cart page.
Order Status
We process orders Monday through Friday in
the order in which they are received. Orders placed after
12:00PM CST (Noon) M-Th and 11am CST Friday will not be
processed until the next business day.
Time in Transit estimates are based on actual shipping time
once your order has left the warehouse. Please allow 24-48
hours for in-stock items to ship. Please allow additional
order processing time during peak holiday seasons.
If you want to check the status of your order, please use
the tracking number included in your shipping confirmation
email.If you have questions about
your order, please call us at 1-866-989-7428 or email us at
info@corradocutlery.com and we would be happy to assist
you.
Change Submitted Orders
If you need to change an order you have already
placed, please contact us at 1-866-989-7428 or email us at
info@corradocutlery.com.We
will always do our best to accommodate your needs.
Report Order Problem
If your order is missing a product, contains a
damaged item, or other concern, please contact us at 1-866-989-7428
or email us at
info@corradocutlery.com.We will always do our best to
accommodate your concern as efficiently as possible.
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Sales Tax
Sales tax of 9.25% is charged on orders shipped
to addresses within Illinois (based on shipping from zip code
60202). Orders shipped to addresses outside of Illinois are not
taxed.
Returns & Exchanges
Your complete satisfaction is our goal. If
for any reason you are not happy with your purchase items
may be returned up to 30 days from receipt of order. Items
must be in new condition with all packaging materials
intact. Items that show obvious use or wear or that are
missing packaging material will not be accepted for return.
Due to the personal nature of many of our
products, opened or used personal care items (including:
razors, blades, soaps, toiletries, shaving brushes, personal
care scissors, nippers and trimmers) may not be returned
unless defective.
Items returned within 30 days in their
original packaging in new condition will receive a full
refund of the purchase price of the item(s). Shipping
charges are non-refundable unless there was a problem with
the order due to an error on the part of Corrado
Cutlery/Clubman Online.
Return instructions and address are included with order.
International Shipping
International shipping is provided via USPS
Priority Mail International. Corrado Cutlery/Clubman Online does not assume
responsibility for lost shipments. International orders are
billed in US Dollars. Please note: customer is responsible
for any restrictions or prohibitions, taxes, duty or brokers
fees in customer's home country.
Corrado Cutlery Since 1905
Guarantee
At Corrado Cutlery/Clubman Online, we stand behind our
service, our products and our customers. If, at any time,
you are unhappy with the product purchased, we will make
every effort to assist you.
If your item proves to be defective after 30
days, it is under the manufacturers warranty. Corrado
Cutlery/Clubman Online
will make every effort to assist in obtaining warranty
service and providing information needed to contact the
manufacturer.
For further information or if you have
questions regarding our return policies please contact us at
1-866-989-7428 or email us at
info@corradocutlery.com.
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Clubman Online is a division of
Corrado Cutlery - a fine cutlery and gift dealer based in Evanston, IL just
north of Chicago. For almost 100 years, Corrado Cutlery operated “brick &
mortar” stores in and around the Chicago area.
Today, Corrado Cutlery solely operates online on the
Yahoo Store
platform, an award winning, secure ecommerce solution that is home to more
top 500 Internet Retailers than any other web hosting provider.
Corrado Cutlery specializes in the finest kitchen cutlery, scissors and
manicuring implements, Swiss Army products, hunting and pocket knives and
accessories, shaving and personal grooming items, Pinaud-Clubman after shaves
and colognes, as well as select optical goods and magnifiers. The company also
offers a full range of sharpening products and services for fine cutlery.
Founded in 1905 by
Dominic Corrado, today Corrado Cutlery is owned by
Jim Bilger who began his career at the company in 1985 and has been an owner
of the business since 1993. From its inception, Corrado Cutlery has been based
on the premise of quality goods, extensive product knowledge, and first-class
customer service. That tradition continues today…
read full Mission Statement.
Welcome to Corrado Cutlery… a Chicago tradition since 1905…
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